Our Story

Our Story

Our family-owned, community-minded bike shop has built its reputation on 25 years of honest, reliable and professional service.
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We are here & working for you! But please stay home if you can! Take advantage of our FREE PICKUP & DELIVERY within the city. . We want your repairs!! Call us, email us, message us with your questions and needs! We are working behind our locked doors, regular hours, 10-6, Monday to Saturday. So dig those bikes out of your sheds, basements and garages, and give us a call to arrange your spring tune-ups! . Thank you, Kingston, for showing us the love, shopping local, staying safe, and staying home whenever possible. . . . #ygk #downtownkingston #shoplocal #bikerepairs #stillopen #bikeshoplife #stayhome #staypositive #bikesolo #getoutside #cyclingseason #thankyouforyourbusiness #wereallinthistogether
Who needs a little Molly fix today?! We did!! #shopdog #bikeshoplife #nostresszone #ygk
We, as a “Bicycle Repair Shop”, have made it to Ontario’s Essential Services List. As such, we are doing our best to remain open for business to serve the needs of our growing cycling community, while adhering to the most stringent guidelines for community health & safety. We would like to inform you of some changes to our business practises, which will be in place for at least the next 2 weeks, starting Wednesday, March 25th. WE ARE: 1. Implementing an employee only policy for our retail/repair space. Customers will not be permitted in the store during this 2-week phase of community physical distancing. 2. Encouraging use of our FREE PICKUP & DELIVERY SERVICE, to reinforce the need for community members to STAY AT HOME. 3. Offering Curbside Dropoff & Pickup during regular retail hours. 4. Scheduling appointments for repairs to ensure timely turnaround for customers & continued, well-paced work for our employees. 5. Accepting payments by credit card via telephone, as well as e-transfers if preferred. 6. Continuing our practises of physical distancing for our employees, as well as stringent adherence to infection control and sanitation measures within the workspace. During this next two week phase of business, sales of in-store products will be limited to those that customers can seek out and decide upon without having to physically come into the store. Most of our product offerings can be found via links on our website. Questions about products? We will be available during regular business hours, by telephone or email, to help you navigate finding the best products for your needs. If a product is in-stock, in our store, we can deliver it to you within 24-48 hours. If it is something that in not in-store, we are happy to add it to our weekly order and can have it to you within a week! We want to express our sincere thanks to all our customers and community partners for your support during this challenging time. Now RIDE ON everyone! But please ride responsibly - ride alone, or only with members of your household. Be safe out there! Wishing good health to all. Sincerely, Your Trek Kingston Team #flattenthecurve #stayhome
So many signs! We're still open, and working for you! It's March, so our repair centre is buzzing! A big shout out today to our incredible mechanics, Sue, Greg, James, and Chris for the work they do. Everyday, they go the extra mile to keep themselves and our community safe by adhering to all of the latest practices and procedures. #thankyou #ygk #bikeshoplife #stillopen #keepyourdistance #2metres #cleanworkspace #downtownkingston #downtownygk #cyclingseason #bikemechanics #bestpractices #trekbikes

Knowledgeable staff, locally owned, great selection and honest prices.

John K

This is the most welcoming bike shop in the area.

Richard H (Google)

Worth driving across Kingston to get to.

Justin S (Google)

You guys are the best. Thank you for your kindness and generosity.

Geoff M, Paramedic Ride (Facebook)

The service and insight I received during an initial bike fit consultation from the knowledgeable staff went way beyond my expectations!

Mike C (Facebook)

Great bike shop. My go-to for all things Trek. They are honest and provide top-notch
service.

Frank A (Facebook)

Nothing can beat the exceptionally high standard of service here.

Jodie-Lee P (Google)

Great place and great staff. Highly recommend this shop.

Duncan B (Facebook)

Great service and advice. Very happy with my purchase!

John W (Google)

The staff at this shop are friendly, knowledgeable, and super helpful.

Nixon S (Facebook)

One of the best bike shops in the area. I will not trust my racing bike with any other mechanic.

Chris H (Facebook)

Great bike shop. Excellent service, expertise, and customer approach.

Parham M (Google)

Friendly, competent, and honest.

Sebastian G

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